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How to Calculate Net Promoter Score (NPS)
Net Promoter Score (NPS) is a popular metric used to measure customer satisfaction and loyalty. It is calculated based on responses to a single question: “How likely are you to recommend our product/service…
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Building a Product-Centric Organisation: A Real-World Guide, Inspired by Apple
Hey there, fellow innovators! Are you tired of the traditional business models that feel too rigid and departmentalised? It may be time to consider shifting to a product-centric approach. It’s all about putting…
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Mastering the Lean Startup Model: Turning Ideas into Success Stories
Are you an entrepreneur aspiring to launch your startup or perhaps an established business seeking to innovate? Look no further than the Lean Startup Model, an innovation-centred approach that’s transforming the business landscape.…
