-
How to Calculate Net Promoter Score (NPS)
Net Promoter Score (NPS) is a popular metric used to measure customer satisfaction and loyalty. It is calculated based on responses to a single question: “How likely are you to recommend our product/service…
-
Product Metrics: A Useful Guide to Measuring Product Success
Success is a complex concept to define. In the world of digital products, quantifying success goes beyond simple monetary profit. It involves understanding your product’s performance and its overall impact on your users.…
